Who we are

The Malvenni online store is operated by Shenzhen Zhiwangxin Technology Co., Ltd. References to “Malvenni,” “we,” “us” or “our” refer to the store operator. References to “you” refer to a website visitor, customer or other user.

Using the website

By accessing or using the website, you agree to comply with these Terms of Use and applicable law. If you do not agree, discontinue use of the website. Purchases are additionally governed by the Terms and Conditions and other applicable store policies.

Age requirements

To use the website and make a purchase independently, you must meet the legal age requirement in your place of residence. You must be at least 18 or the age of majority where you live, whichever is higher, or use the store with a parent or legal guardian where permitted.. A person below that age may use the site only with the involvement and permission of a parent or legal guardian where permitted.

Personal and lawful activity

You may use the website for lawful personal shopping, product research, account management, order-related activity, Customer Support and other legitimate activities connected with the services. A limited, revocable, non-exclusive and non-transferable permission is granted to access and use the website for those purposes, subject to these Terms.

Protect the website and other users

You may not use the website to:

• Violate applicable laws or regulations.
• Commit fraud or submit false or misleading information.
• Attempt unauthorized access to systems, accounts or data.
• Introduce malware, malicious code or harmful technology.
• Interfere with website security, availability or operation.
• Use automated tools to scrape or collect website information without authorization.
• Unlawfully collect another person's information.
• Infringe intellectual-property, privacy, publicity or other legal rights.
• Misrepresent your identity or relationship with Malvenni.
• Use website content or services for unauthorized commercial activity.

Malvenni may restrict access, suspend an account or take other reasonable action if prohibited activity is identified, subject to applicable law.

Website materials

The Malvenni name and logo, product presentations, website design, graphics, photographs, text, videos and other original website content are owned by, licensed to or lawfully used by the store operator. Protected content may not be copied, reproduced, modified, republished, distributed, sold, manufactured, imitated or commercially exploited without authorization, except where applicable law permits. Nothing on the website transfers intellectual-property ownership to a user.

Keep details current

Where account or checkout features are available, provide current, complete and accurate information. If you create an account, maintain the confidentiality of login credentials and remain responsible for activity through your account to the extent permitted by law. Notify Malvenni promptly if you suspect unauthorized access.

Submissions

If the website allows reviews, photographs, comments, questions or other submissions, you are responsible for ensuring your content is accurate, lawful and does not violate another person's rights. Customer-submitted content is used only with the customer's permission or as otherwise permitted by applicable law.. Malvenni may decline, moderate or remove content that is unlawful, abusive, misleading, infringing, contains sensitive personal information or is unrelated to the relevant product or service.

Descriptions and appearance

Malvenni makes reasonable efforts to present product and website information accurately. Colors may appear differently due to photography, lighting, screen settings and display calibration. Product information may be corrected or updated if an error, inaccuracy or omission is identified. See each product page for materials, dimensions, included components and stated compatibility.

Scope of website information

The website provides information about Office & Desk Accessories, including desk storage and organization products and computer and workstation accessories. Product information is provided to help customers understand the items offered and does not replace qualified professional advice where such advice is required. Follow product-specific care, assembly and safety instructions.

External services

The online store uses Shopify and may rely on third-party payment, fulfillment, shipping, analytics, Customer Support, communication, security or advertising providers. The website may also link to third-party sites or services. Their content, availability, products, security and privacy practices may be governed by their own terms and policies; a link does not mean Malvenni controls or endorses every aspect of that service.

Changes and interruptions

Malvenni may maintain, modify, restrict, suspend or discontinue portions of the website where reasonably necessary. Temporary interruptions may occur because of maintenance, technical problems, security issues, provider outages or circumstances outside reasonable control. No guarantee is made that every feature will always be available, uninterrupted or error-free.

Use reasonable precautions

Reasonable measures are intended to support website and information security, but no website, electronic communication or online transmission method can be guaranteed completely secure. Use reasonable precautions when accessing the site and protect your device, account credentials and personal information.

Rules for orders

Purchases submitted through the website are additionally governed by the following policies: Terms and Conditions; Shipping Policy; Return & Refund Policy; Privacy Policy; and Payment & Security. These links will be added after the pages are approved and published. If a purchase-specific provision conflicts with a general website-use provision, the applicable purchase policy governs to the extent permitted by law.

Applicable limits

To the extent permitted by applicable law, the website and general informational content are provided without warranties beyond those expressly stated or legally required. Liability limitations apply only to the extent permitted by law and do not restrict rights or remedies that cannot lawfully be excluded or limited. Nothing in these terms limits rights or remedies that cannot legally be excluded; any limitation applies only to the extent permitted by applicable law..

Governing rules

These Terms of Use are subject to applicable law, including mandatory consumer rights that apply based on a user's location or relevant circumstances. These terms are governed by applicable law, and mandatory consumer rights remain unaffected. The parties should first contact Customer Support and attempt to resolve disputes in good faith.. Contact Customer Support first so the issue can be reviewed and the parties may attempt a good-faith resolution.

Current version

Malvenni may update these Terms of Use when the website, technology, services, business practices or applicable requirements change. The current version will be posted on this page with an updated revision date. Continued website use after an update is subject to the version then in effect to the extent permitted by applicable law.