Payment & Security

CHECKOUT INFORMATION   /   MALVENNI™

Payment & Security

This page explains how payment methods, order totals, transaction verification and checkout information are handled when you place an order with malvenni™.

SECTION 01

PAYMENT METHODS

Choose from checkout options

Payment methods currently available for a purchase are shown during checkout. Options may depend on location, currency, device, order details and payment services enabled for the order. Select a method displayed at checkout and follow its instructions.

Accepted payment methods for this store: Available payment methods are displayed at checkout..

SECTION 02

PAYMENT AUTHORIZATION & VERIFICATION

Transaction review

Orders may be subject to payment authorization, identity or payment verification, inventory review and fraud-prevention checks before acceptance or fulfillment. A bank, card issuer or payment provider may request additional verification, decline a transaction or place a temporary authorization hold. Those decisions are controlled by the applicable provider.

SECTION 03

CHECKOUT SECURITY

Payment information

Online checkout is processed through Shopify and applicable payment providers. Payment information is handled by the providers involved in processing the transaction. Payments are handled by Shopify and the applicable payment provider. Malvenni does not store full payment card numbers..

Security reminder: Malvenni will not ask you to email your complete card number, security code or online banking password.

SECTION 04

PRICES & FINAL ORDER TOTAL

Review before payment

Store prices are displayed in U.S. dollars (USD), unless another currency is clearly shown. Before payment, checkout displays applicable product prices, shipping charges, taxes where applicable, discounts and the final order total. Review the products, quantities, shipping information and total before submitting payment.

SECTION 05

FINANCIAL-INSTITUTION CHARGES

Fees set by providers

A bank, card issuer or payment provider may separately impose foreign-exchange, international-transaction, currency-conversion or other fees. Any such charges are determined and collected by the applicable provider, not Malvenni.

SECTION 06

DISCOUNT CODES & PROMOTIONS

Offer terms

Enter a valid promotional or discount code before completing checkout and confirm that the discount appears in the order total. Offers may have expiration dates, product eligibility, minimum-purchase requirements, exclusions, usage limits or other terms displayed with the offer. Promotional codes are subject to their stated terms, generally cannot be combined unless expressly stated, and have no cash value..

SECTION 07

DECLINED, PENDING OR DUPLICATE CHARGES

Check with your provider

If payment is declined, verify your billing information and contact your bank or payment provider if needed. A pending amount may be a temporary authorization rather than a completed charge. For a possible duplicate charge, contact Customer Support with your order number and relevant transaction details. Do not email complete card or banking credentials.

SECTION 08

ORDER CONFIRMATION

Check your inbox

After an order is successfully submitted, an order confirmation is normally sent to the email address provided at checkout. If it does not arrive, check spam or junk folders and confirm the checkout email address. An order confirmation email acknowledges receipt of the order; acceptance and fulfillment remain subject to the store's order review and applicable terms..

SECTION 09

PAYMENT QUESTIONS

Contact support

For an incorrect charge or checkout question, contact Customer Support at service@malvenni.com. Include your order number where available and a clear description. Customer service hours: Monday–Friday, 9:00 AM–6:00 PM (China Standard Time).

MALVENNI™  ·  OFFICE & DESK ACCESSORIES